10 Questions to Ask an HVAC Contractor

Finding the right HVAC contractor to replace or service your home comfort system can seem daunting. That selection is important because the contractor you hire heavily impacts your HVAC system’s quality, durability and efficiency for years to come.

To assist you in making an informed decision, research various companies in your area that might be a good fit for the job. Once you create a shortlist of a few candidates with enough experience and positive reviews, contact each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

Inquiring about a company's license and insurance needs to be the first question on your list. Hiring a licensed contractor ensures that they satisfy the state and local requirements for HVAC companies. Then, insurance safeguards you from liability in case of accidents during the service call. A reputable HVAC contractor can supply proof of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems are not one-size-fits-all. Installing an oversized or undersized system causes inefficient performance and could reduce the unit’s life expectancy. A seasoned contractor can evaluate your home and decide the suitable heating and cooling capacity of your new HVAC equipment for the greatest possible comfort and longevity.

3. What Brands Do You Carry or Recommend?

Different furnace and air conditioning brands offer models with differing qualities, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that can help you locate the perfect fit for your specifications. To get an idea of equipment quality and prices, give consideration to requesting a list of brands the contractor recommends and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is better than a verbal quote. When you have an itemized written estimate, you can see what the contractor charges for each component, including labor, helping you understand where your money is going. Seek estimates from several HVAC contractors to help you compare prices and protect you from unexpected costs.

Remember, low-ball estimates don’t always lead to the savings you are hoping to get. You’ll likely end up with shoddy equipment and poor customer service, or the company will tack on hidden fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC industry standard. Nevertheless, you should also inquire about parts and equipment warranties. A few HVAC contractors offer extended warranties and satisfaction guarantees, signifying confidence in their technicians and equipment.

6. Do You Offer Maintenance Services?

Routine tune-ups are vital to maximize your HVAC system’s efficiency and life span. Consider using a contractor that offers tiered memberships to fit your requirements and budget. Signing a maintenance agreement with your heating and cooling company encourages solid long-term HVAC performance. It also prevents you from restarting your search for a skilled contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

The majority of HVAC work calls for permits from local or state authorities. A respected contractor should handle this process for you, saving you time and anxiety throughout the installation process.

8. What Are My Payment Options?

It’s important to know how a contractor structures their payment schedule. Make sure to ask if they have financing options or if they expect full payment when the project is done.

9. How Long Will the Installation Take?

HVAC installation times will change based on the project's size and scope. Even so, having a clear timeline is crucial to cut down on the disruption to your everyday routine. Your contractor should give a sensible time frame to complete the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor ought to be able to recommend ways to optimize energy efficiency with a home energy audit. Taking the time to add insulation, replace old windows, seal air leaks and perform other specific suggestions may help you qualify for a less expensive heating and cooling system. The result is a more affordable up-front investment and lower utility bills for years to come.

Contact Fras-Air/General Service Experts for HVAC Contracting Services in Hillsborough

At Fras-Air/General Service Experts we recognize that choosing the right HVAC contractor is a major commitment you shouldn’t take lightly. As industry leaders with years of experience and as one of approximately 100 Service Experts locations across North America, the staff at Fras-Air/General Service Experts proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our dedication to excellence is reflected in our extensive selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer security and knowing we performed a job well done.

So, if you’re looking for a reliable HVAC partner, don’t hesitate to give us a call at 908-448-2154. Whenever you contact a Service Experts office like Fras-Air/General Service Experts, we’ll be ready to answer your questions and help you make the right decisions for your heating and cooling needs.