No, we aren’t talking about Batman. We are referring to Mr. Bruce who made a visit to our friends Jamin and Ashley Mills from The Handmade Home. After deciding to buy a 40 year old home, the Mills (sensibly) wanted to have the home’s HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork inspected. Mr. Bruce, who you can see in the picture, has been in the heating and AC repair and maintenance business, coincidentally, 40 years. Was it destiny?
He was totally amazing. He’s become our new best friend, Ashley expressed on her and Jamin’s blog, The Handmade Home. She said that Bruce was a good sport and let the Mills clan take pictures of him while he evaluated their home’s heating and air conditioning system. Looks to us like he was having fun.
At [[centername]], we offer a 100% satisfaction guarantee and were thrilled to hear that Bruce was living up to our guarantee. The Mills wrote that Bruce was “like the calming father figure” and went on to say he is the “kind of man you call on for help and can absolutely trust.”
As we require all of our NATE-certified technicians to do, Bruce took his time to explain everything, and if he wasn’t confident they understood, the Mills said he carefully explained it again.
Just like the Mills, many homeowners have to make choices that affect their heating and cooling systems, beyond which system to purchase, such as (like the Mills) when [buying|purchasing|investing in]30] a home, do you keep the existing system, or does it need to be upgraded?
On top of answering their questions, the Mills learned the importance of having thorough maintenance of an older system and, more crucial, “the importance of having the right person and company come out and do it for you.”
While Bruce wasn’t able to share solutions that were all perfect and rainbows, he was honest and explained that the decisions made when choosing which heating and air conditioning system to purchase for your home affects your indoor air quality and the health of your kiddos (and their lungs!).
Bruce made us proud when he helped the Mills family with their recent air conditioning safety inspection and tune-up service. If you currently own an older system and are thinking about upgrading, have issues with your indoor air quality, or just need a seasonal tune-up, call Fras-Air/General Service Experts Heating & Air Conditioning today and we’ll get you set up with one of our fantastic technicians, just like Bruce!