Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be quite aggravating when your heat pump’s not cooling or won’t switch into heating mode.

Fortunately, there are things you can do to find what’s causing the problem and potentially take care of the issue on your own. While complex repairs are best left to Experts like the staff at Service Experts Heating, Air Conditioning & Plumbing, there are some everyday heat pump issues you can try to fix on your own.

Here are some easy heat pump troubleshooting tips to help you address the problem of why your heat pump is stuck in heating or cooling mode:

It can be very annoying when your heat pump’s not cooling or won’t switch into heating mode.

Fortunately, there are techniques to find the cause of the problem and possibly resolve the issue on your own. While elaborate issues are best left to Experts like the crew at Service Experts Heating, Air Conditioning & Plumbing, there are some ordinary heat pump issues you can try to fix on your own.

Here are a couple of easy heat pump troubleshooting tips to help you take care of the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before contacting a professional HVAC business to diagnose and correct issues with your heat pump, there are several steps you can take to identify why your heat pump is stuck in heating or cooling mode:

  • Check the thermostat settings: Verify your thermostat is in the right mode. If you have a programmable thermostat, double check the setpoint and schedule.
  • Look at the circuit breakers. Ensure the circuit breakers for the heat pump and the air handler/furnace are in the appropriate position. At times, a tripped breaker can stop the heat pump from functioning effectively. 
  • Assess airflow and filters: Weak airflow caused by plugged filters, blocked vents or other obstructions can lead to inefficient operation. Change dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could limit airflow.
  • Look at the outdoor unit: Check the outdoor unit and condenser for waste, dirt or leaves that might be limiting airflow. Remove any clutter that might have an adverse impact on the unit’s performance.

When to Contact a Professional for Heat Pump Problems

Even though some heat pump problems can be easily solved by homeowners, sometimes it’s best to contact a professional for help. As an example, if you have questions about the power supply to your heat pump, it’s safer to call a Expert.

Heat pumps may be stuck in heating or cooling mode for a variety of reasons that require technical training, such as improper refrigerant levels or difficulty with temperature sensors or valves. If one of those problems is causing your heat pump to malfunction, it’s best to have it fixed by an experienced professional like you find on the team at Service Experts Heating, Air Conditioning & Plumbing.

Call Service Experts Heating, Air Conditioning & Plumbing for Heat Pump Repair in the U.S.

If you’ve tried out our suggested troubleshooting steps and your heat pump is still stuck in heat mode, ring one of the skilled technicians at Service Experts Heating, Air Conditioning & Plumbing. We can diagnose the problem correctly and quickly make the appropriate repairs. We have years of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the preferred choice for heat pump repair in the U.S..

For reliable heat pump maintenance or repair, call Service Experts Heating, Air Conditioning & Plumbing today at 866-397-3787.

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