How Do I Choose the Right AC Repair Company in Hillsborough?

When your air conditioner breaks down on a sweltering summer afternoon, you need fast repair services that you can depend on. But with so many companies claiming to offer the finest AC repair services in the U.S., how do you know where to turn? Follow these 10 guidelines when choosing an HVAC repair company to help you feel confident about the service provider you select.

1. Read Customer Reviews

Many property owners kick off their search for an air conditioner repair company on the web. While you’re surfing the web, be sure to look at reviews from past customers who’ve shared their experiences—from people who’ve had both good and bad experiences. Look for companies with a high overall rating and take the time to read both positive and negative reviews so you understand what to expect.

2. Ask for Recommendations

Word-of-mouth referrals from friends, family or colleagues are useful when hunting for an AC repair business. Learn which companies the people closest to you have hired for HVAC repair in the past and whether they had a good experience. This firsthand insight and the potential to ask specific questions can help you make an knowledgeable decision when selecting an AC repair company.

3. Know the HVAC Repair Company’s Service Area

A certain company may clearly be the best, but it doesn’t matter if they don’t service your location. Some companies have a limited service area or charge an extra fee for mileage for going on service calls outside their normal coverage area. Ask if your ZIP Code is included in the company’s service area. If not, find out if they’re prepared to come to you for an extra cost. Diligently weigh your local options before deciding to pay a higher amount for an out-of-area AC repair company.

4. Find Out About Emergency Services

Air conditioners tend to break down at the most undesirable times. Choosing a company that offers emergency services is crucial if you need timely, reliable assistance on a Friday evening or a holiday weekend. Search for “after-hours,” “24/7” or “emergency services” on the company’s website, and inquire if an extra fee applies for service calls outside regular business hours.

5. Check for HVAC Industry Certifications

Certifications signify a company’s commitment to excellent craftsmanship and professionalism. Try to find an HVAC repair company that holds certifications such as North American Technician Excellence (NATE) or Advanced Certified Expert (ACE) to illustrate that the company follows industry standards and that their employees are trained and knowledgeable.

6. Make Sure the Company Is Licensed, Bonded and Insured

Before entrusting AC repair to just any professional, verify that they are licensed, bonded and insured. A licensed company has met the necessary permitting requirements to operate legally in your state. Bonding means the company is financially backed in the event of a claim, and insurance protects you as a homeowner in case of accidents or harm to your property during the repair. Look for proof of licensing, bonding and insurance to be certain you’ve found a legitimate and reliable company.

7. Ask About the Company’s Experience

A company with a long history of delivering quality service most likely has the experience needed to handle challenging problems. See how much time the company has been operating. Then, ask a specialist whether they have previously encountered the problem you need addressed. This type of experience is essential to ensure consistent, dependable and professional service.

8. Assess the Company’s Communication and Customer Service

Good communication is vital when dealing with any service provider. The HVAC repair company you bring into your home should be responsive, attentive and ready to answer your questions. Look for evidence of techs going the extra mile in the online reviews you read and pay attention to how you’re treated when you phone the company to ask about a repair.

9. Compare AC Repair Estimates

Getting multiple quotes helps you select a company that offers competitive and fair prices. Be wary of companies that come up with low-ball estimates, as these companies may cut corners to keep prices very low or tack on hidden fees to their work. The most trustworthy companies provide thorough and transparent quotes up front, guaranteeing you understand the full cost of repairs before work begins.

10. Evaluate Warranties and Guarantees

Reliable service providers guarantee their work and give warranties for your peace of mind. Such coverage shows quality assurance and helps you move forward with confidence. A mix of parts, labor and service warranties is best, and you can’t go wrong with a 100% satisfaction guarantee.

Contact Our Reputable AC Repair Company

Finding a good HVAC contractor doesn’t have to be daunting. Service Experts is a national business with hometown heart, ready to serve you with affordable prices, 24/7 emergency repairs, ACE-certified technicians and your total satisfaction guaranteed. The next time your malfunctioning air conditioner threatens to impede your comfort, contact a Service Experts office near you and schedule qualified AC repair services.

Savings For You

See All Offers Here >
Offer

$50 OFF ANY REPAIR

  • Save $50 on a Paid Service
  • Written 100% Satisfaction Guarantee
  • Plus, ask how to save an additional 15% and waive your trip charge!
print
Offer

MAKE NO PAYMENTS FOR 30 DAYS!

  • Upgrade to Worry-Free Comfort with the Advantage Program and make NO payments for 30 days!
print

© 2024 Service Experts, Service Experts Heating & Air Conditioning, and the Service Experts logo and design are registered trademarks of Service Experts LLC and used under license by SE Canada Inc. All Rights Reserved. *Not applicable to the Advantage Program. See your signed Advantage Program Agreement for full details and exclusions. 100% Satisfaction Guarantee is subject to certain restrictions and limitations as set forth in the applicable Terms and Conditions.

Chat with a Service Experts Professional