What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your air conditioner needs repair at your Hillsborough home and you’re not sure what to expect. It’s nerve-wracking enough to welcome an AC repairman into your home, but then to not know what exactly they’re going to do tends to add another level of anxiety. But fear not! Fras-Air/General Service Experts is here to update you on the general AC repair process so you can be informed when an expert AC service technician needs to come out to your house.

AC Repair Starts Simple

When the repairman arrives, the first thing they should do is ask to see the thermostat. It might sound ridiculous, but they need to inspect it to confirm that it’s not merely a thermostat settings error. The service tech will confirm the thermostat is set to cool and then lower the temperature to see if that will trigger the air conditioning system. A faulty or incorrectly connected wire could be the only thing that’s standing in the way of you and a comfortable home.

If this doesn’t fix the problem, the technician may need to look at your circuit breaker box. They will probably flip the circuit switches to off and then back to on to see if that resolves the issue with your air conditioning system.

Getting to the nitty-gritty of AC Repair

The service tech will then probably ask to see the A/C. Like a doctor, the repairman will commence their trial and error diagnosis process. There are many factors that could be the cause for an A/C system that isn’t running properly, and it’s up the technician to investigate all the possible sources starting from the most standard issues to the least. The diagnostic process could take anywhere from five minutes to an hour, possibly longer.

During the air conditioning diagnosis, they will probably check the air filter to make sure it’s not clogged or needs to be replaced. They will check the A/C system’s refrigerant levels, confirm the air condenser fan is circulating properly, verify that the size of your A/C system is suitable for the size of your residence, and inspect the electronics, safety controls, and wiring.

Have answers, will fix

Once the air conditioning technician has found the problem, they should explain all your options to you. The exchange will typically start with the service tech explaining what the issue is, what part (if any) went out, how or why it went out, and what function that part has for your air conditioner.

The service tech will then go into your options, which will involve swapping out the part and resolving the trouble, but could also entail upgrading parts of the A/C, the A/C system itself, or your whole heating and AC system. In certain cases, it may make more sense to purchase a complete new heating and cooling system, especially if the A/C system is past its prime, or susceptible to breaking down again and end up costing you more for AC repairs in the end. The repairman will go over how much time, effort, and cost it will take to resolve the problem.

The service tech might at this point explain what could have prevented the trouble or part failure and how to avoid a future problem from happening. This typically includes being proactive with annual maintenance, which not only helps avoid an air conditioning breakdown, but in most cases also keeps your AC system’s warranty valid. Most expert air conditioning repair centers will offer a yearly maintenance plan so you don’t have to worry about making future heating and cooling tune-up appointments for your HVAC equipment.

At the end, they will discuss the process for repairing the failed part or fixing the trouble. If you choose that AC repair is better for you than investing in an AC system upgrade, the service tech will order any parts required and set up your new appointment to repair your A/C system. Or, if the necessary part is already available on their truck, they will move forward with the air conditioning repair work with your approval.

Keep in mind that throughout Hillsborough your system is in good hands with Fras-Air/General Service Experts. Our service techs are ACE-certified and have undergone extensive background checks so you can feel safe and sure with the technicians we send into your home. If you ever come across any questions about your A/C system or what to expect with your air conditioner repair, give us a call 24/7 at 908-448-2154 and we’ll be happy to explain the process.

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