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Heat Pump Repair in Hillsborough That Includes a 100% Satisfaction Guarantee*

Having issues getting your heat pump to work like it’s supposed to? Don’t fret. The ACE-certified, neighborhood pros at Fras-Air/General Service Experts offer some of the most dependable heat pump repair service you can find.

At Fras-Air/General Service Experts, we’re committed to outstanding customer service no matter what heat pump problem you’re facing. Everything we do is backed by a 100% Satisfaction Guarantee.*

Get Fast Emergency Heat Pump Repair with Our Memberships

A lack of system maintenance can cost you. On average, a poorly maintained heat pump may eat up to 10 to 25 percent more energy, based on findings from the U.S. Department of Energy. Your heat pump may also be more likely to break down or fail prematurely.

Troubleshooting Your Heat Pump Issue

Heat pump not working right? See our list of common problems below.

  • No Heat. Confirm your thermostat is set to “on” and “heat.” A circuit breaker may have tripped, but in some cases it’s because the thermostat itself isn’t compatible with heat pumps.
  • Insufficient heat. Poorly-maintained air filters, fan and coils can limit airflow and even cause damage to system. Swap your air filter every month or so, avoid letting the coils and fan get dirty, and get rid of yard debris that may have accumulated nearby. Your system may also have blocked air ducts, malfunctioning valves or poor refrigeration flow.
  • Cold air instead of heat. Air from a heat pump may often not be as warm as a forced air furnace. But if things still feel too cold, switch the thermostat to emergency heat and at least 5 degrees above the inside temperature. If warm air is still the result, there could be an issue with your outdoor unit. Cold air means there’s probably an issue with your thermostat or air handler. The system might even have gone into defrost mode to try and stop it from freezing. If you’ve recently seen frost or ice on the outdoor coil, your HVAC system might have a faulty defroster timer or control module, or you may have a refrigerant leak, reducing the total supply.
  • Heat pump starts and stops often. Change your air filter and then monitor your thermostat, as it might have to be recalibrated or it requires new batteries. If it’s cold and your system is on all the time, the thermostat could be set incorrectly. In addition, some models of heat pumps may struggle to work efficiently around 25 to 30 degrees Fahrenheit.
  • Rattling, grinding or squealing noises. If you hear a rattling sound, it might help to tighten the cover panels. But should you notice noises you’d describe as scraping, grinding, squeaking or squealing, shut the system off and get in touch with Fras-Air/General Service Experts. These sounds can point to a serious problem.

From big repairs to minor fixes, Fras-Air/General Service Experts is ready to help. Once we have your heat pump working again, think about signing up for a regular maintenance membership plan. Annual service can help you avoid expensive repairs while also enhancing your system’s energy efficiency.

Frequently Asked Questions

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Not Sure What You’re Looking for?

Heat Pump Maintenance

A well-maintained heat pump offers greater efficiency and true peace of mind. Request Expert assistance with heat pump maintenance.

Heat Pump Installation

Stress-free heat pump installation reduces the chance of a new heat pump breaking down. Give us a call for professional installation.

Mini-Splits

The space-saving design of a mini-split heat pump is great for smaller homes, condos and more. Our Expert installers can help you find the right mini-split.

Membership Plans

Maintenance memberships keep your heat pump in good shape. Find your right membership.

**For HVAC Service Memberships, certain warranty exclusions and limitations apply. See your signed agreement for full terms and conditions. For the Advantage Program™, please see your signed Advantage Program Agreement for full details and exclusions. Lease with approved credit; visit ServiceExperts.com for details.

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© 2024 Service Experts, Service Experts Heating & Air Conditioning, and the Service Experts logo and design are registered trademarks of Service Experts LLC and used under license by SE Canada Inc. All Rights Reserved. *Not applicable to the Advantage Program. See your signed Advantage Program Agreement for full details and exclusions. 100% Satisfaction Guarantee is subject to certain restrictions and limitations as set forth in the applicable Terms and Conditions.

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